www.piknik-store.fr is edited by the company PIKNIK France, Limited Liability Company (2,000 €), which is headquartered in ROCHETOIRIN (38110) and registered under the identification number 789 857 208 of RCS VIENNE.
Piknik-store.fr is the offeror of the products on sale presented on the website: www.piknik-store.fr
General Conditions of Sale, as well as the order and the order confirmation represent the Sales contract between the Client and Piknik-store.fr for the sale of the Products.
Any order placed on the Website requires that the Client , before and unreservedly, accepts the Terms and Conditions in their entirety. If you disagree with the Terms and Conditions of the General Conditions, you shall not use the Website.
ARTICLE 1 - PRICE
The prices of our products are in Euros and include all taxes. The cost of processing and shipping is not included and these costs are also reported in Euros. When ordering from a country other than France you are the importer of the product you purchased.
For all products shipped outside of the European Union and overseas territories, the price will be automatically calculated and the taxes will be excluded from the total amount on the invoice. Customs duties, local taxes, import duties or state taxes are likely to be required. Piknik store.fr is not responsible for these taxes and duties. They will be at your expense and are your responsibility both in terms of return and payment to the competent authorities in your country. We recommend that you inquire about these requirements with your local authorities. All orders must be paid in Euros. Piknik-Store.fr reserves the right to change prices at any time but the products will be billed based on rates at the time of order entry, subject to availability.
ARTICLE 2 - ORDER
For the first order, the users must create an account online with their personal information and must keep them updated. Only persons that are legally capable of concluding contracts may place an order for the products offered on the website. When placing an order, the Client shall have full legal capacity to adhere to the Terms and Conditions of sale, place an order and close the sale.
The contract is deemed concluded when Piknik-store.fr receives via email the order form and once the accuracy of the data order is verified. Prior to the purchase of the products and before sending your order, you are asked to carefully read the Terms and Conditions. By transmitting the order, you accept unconditionally the requirements and you agree to comply with the Terms and Conditions, while dealing with Piknik-store.fr. If you disagree with the Terms and Conditions, please do not submit your order on Piknik -store.fr. By transmitting your order, you confirm that you know and accept these Terms and Conditions without reservation.
ARTICLE 3 - VALIDATION
The data recorded by Piknik-store.fr during the checkout process are the proof of all transactions made by Piknik-store.fr and its clients. Data recorded by the payment system constitute proofs of the financial transactions.
ARTICLE 4 - AVAILABILITY
Our products are available within the limits of our stock availability. Ensure the accuracy of your contact information: name, address and telephone number.
While placing the order check, item by item, that the number, color, size and price are taken into account in your purchase order.
When a product is no longer available, it displays "CUSTOM MADE WITHIN 6 WEEKS" and it is no longer possible to order the item. However, if the product in question is to be available again on the site, we can if you wish, inform you by email.
ARTICLE 5 - DELIVERY
The products will be delivered to the shipping address provided during the order process. We do our best to ensure that delivery occurs within 21 days. In case of issues, we will keep you informed. Piknik-store.fr is contractually linked to La Poste for shipments to France and to the EU using Colissimo. Delivery charges are calculated automatically when you finalize your shopping cart and will appear in the Total Amount.
When sending the package, the delivery number will be sent to you by email
Customs fees and others in the country of destination are the responsibility of the buyer.
In case of loss or damage to the product during shipping, the Client must notify the carrier without delay.
From the shipment of the package until its arrival, you can track your package on www.coliposte.net using the provided tracking number. In case of unusual delay, an email will be sent.
ARTICLE 6 - PAYMENT
All orders shipped to France and to the EU are in Euros and include all the taxes according to the current French VAT rate in force. Piknik-store.fr accepts your payment online by Visa, MasterCard, or American Express.
Your payment is encrypted and secured by PAYBOX. For orders of 10,000 Euros and above, additional information will be requested. Piknik-store.fr is committed to provide you with high quality products. Nevertheless, if you are not satisfied with the purchased product, Piknik-store.fr agrees to exchange it or refund it. Shipping and return fees will be at your expense.
You have 7 days from the date of receipt of your order to return the product.
Damaged or incomplete items will not be accepted and will be returned in the condition, at your expense. For information concerning the execution of one or more orders or to process a claim, the Client should contact the Customer Service
- By phone: 04.74.33.01.93 (non-premium and free from a landline call) Monday to Friday from 9am to 18pm
- By mail to the following address: 57 ROUTE GRAND VERGER – 38110 ROCHETOIRIN
-By email: firstname.lastname@example.org
The products ordered remain the property of Piknik-store.fr until full and final payment of the purchase price is received. If the products are delivered but payment has not been received, Piknik-store.fr has the right to claim back the goods. The Client must commit to return any product not paid and at his own expense.
ARTICLE 7 - SECURITY
Our site is subject to a security system.
We have adopted the SSL encryption and have also strengthened the overall process of scrambling and encryption to effectively protect all sensitive data that can be linked to payment. Piknik-store.fr undertakes to respect the confidentiality of personal data provided on the Website by its clients and to treat them in accordance with the Data Protection Act of January 6th, 1978, as amended and currently in force.
ARTICLE 8 - REQUEST FOR INFORMATION / MONITORING CONTROL
Contact for products:
Contact for Order Tracking:
57 ROUTE GRAND VERGER
ARTICLE 9 - INTELLECTUAL PROPERTY
All texts, comments, works, illustrations and images reproduced on the site piknik-store.fr are reserved under copyright as well as intellectual property to the world. As such, under the provisions of the Code of Intellectual Property, only private use is allowed.
Subject to different or more restrictive provisions of the code of intellectual property, any other use constitutes infringement and is punishable under the Intellectual Property without prior authorization from Piknik-store.fr. Total or partial reproduction of piknik-store.fr catalogue is strictly prohibited. All rights reserved.
ARTICLE 10 - LIABILITY
Prior to any order and any use of the Products, the Client must read all the information provided on the Website, learn about the characteristics and components of the products and ensure that they are consistent with its usage. The Client agrees to strictly observe the instructions given by the manufacturer on the packaging and on the instruction manual before using the products. For further information regarding the characteristics of the Products, Customer Service of Piknik-store.fr is available to the Client. The products displayed on the Website are in accordance with French legislation and the standards applicable in France. The service provided by Piknik-store.fr is limited to the supply of Products under the conditions described in the Terms and Conditions. In no event shall Piknik-store.fr be liable for the recommendations and conditions of use for the products supplied by the manufacturers on the Website or on their instruction manuals. Generally, Piknik-store.fr can’t be sought under any circumstances for indirect or unpredictable damages caused by the use of the Website or during product orders. The products conform to the French legislation. It is your responsibility to check with the local authorities of your country regarding the possibility of importing or using the products or services you plan to order.
The pictures and texts illustrating the products presented are not contractual. Therefore, piknik-store.fr can’t be held liable for any error on pictures or texts.
Piknik-store.fr can't be held liable for breach of contract caused by back orders, unavailability of the product, case of force majeure, disruption, flood, fire or strike of postal services and transport and communication. Piknik-store.fr cannot be liable for any direct or indirect damage as a result of these risks.
ARTICLE 11 - GOVERNING LAW / DISPUTES
This contract is signed in French and subject to French law. In case of legal dispute, only French courts are competent.
ARTICLE 12 - PERSONAL INFORMATION
Piknik-store.fr undertakes not to disclose to third parties the information you provide. These remain confidential. They will be used by our internal services for the processing of your order and to strengthen and personalize the communication for the cultural product offers for our Clients. Consequently, and in accordance with the Data Protection Act and freedoms of January 6th, 1978, you have a right of access, rectification and opposition to personal data. To do this, simply apply online (email@example.com) or by mail, telling us your name, address and if possible your Client reference.
ARTICLE 13 – PRODUCT EXCHANGE
Sale items can’t be returned or exchanged after the legal deadline of 7 days.